Frequently Asked Questions
Everything you need to know about shopping with Hampden Clothing.
What is your return policy for online orders?
We accept returns on full-priced items within 14 days of the delivery date. Items must be in their original condition, unworn, and with all tags attached. Please note that all sale items are final sale.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental United States. We also offer expedited shipping options at checkout if you need your pieces sooner.
Do you offer international shipping?
Yes, Hampden Clothing ships worldwide. International shipping rates and delivery times are calculated at checkout based on your location and the weight of your order.
How can I track my shipment?
Once your order has been processed and shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Are your products authentic?
Absolutely. Hampden Clothing is an authorized retailer for every brand we carry. We work directly with designers to ensure all products are 100% authentic and of the highest quality.
Can I change or cancel my order after it has been placed?
We aim to process orders as quickly as possible. If you need to make a change, please contact our customer service team immediately. Once an order has reached the shipping stage, we are unable to make further modifications.